'); helpwin.document.writeln('Help:
'); helpwin.document.writeln('The videos aren't playing.
'); helpwin.document.writeln('Firstly, make sure that your browser has the latest version of the video plugin installed by pressing the "Plugin" logo in the player window. Try clearing your temporary internet files and cookies, and make sure that you are using the latest version of your browser, and try the following help pages for information on configuring plugins:'); helpwin.document.writeln('
Quicktime
Windows Media Player
Flash Player');
helpwin.document.writeln('
If your plugin gives a "file not found" error, please report a broken link.'); helpwin.document.writeln('
');
helpwin.document.writeln(' If the videos keep stopping during playback, it means that either the server is too busy or your internet connection is too slow to handle streaming the file. Wait for the gray progress bar at the bottom of the player to fill completely before playing the video again.